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Our Policies . . .

Privacy - Any and all the information you provide to ED/iT for our Guestbook, Product Registration, or Product Purchase (including but not limited to your name, address, telephone, email, credit card, etc.) is your property. ED/iT has not paid you for this information. ED/iT has no rights to this information other than to maintain our Customer Database (for internal use) and to support the legal aspects of our Copyright protection on our products. ED/iT does not sell your personal information to mailing lists nor does ED/iT send you spam.

You should realize that any company that sells your personal information is making a profit from its use. ED/iT considers that theft since they have not paid you for its use.


Try-Before-Buy - Do you buy a car without driving it first? Then why should you buy software in a store only to find out that it's buggy or does not do what you expected?

All of our Try-Before-Buy products have a 30 day time limit. You cannot extend this time limit by resetting your computer date. If you want a new trial period, simply uninstall and reinstall the product. In addition, if the product's main goal is to print something useful, we add an "Evaluation" notice under the printing. During or after the trial period, if you want to make a purchase, press the ORDER button which appears each time you run the product. Both Credit Card and Mail Order methods are available from this button. If, on the other hand, you don't want the product, click the add/remove option in your Control Panel to remove it.

After your Purchase and your product is enabled, YOU MUST PRINT YOUR RECEIPT. FAILURE TO PRINT YOUR RECEIPT AND TO SAVE YOUR RECEIPT MAY MEAN THAT YOU WILL HAVE TO REPURCHASE THE PRODUCT AT FULL COST IF YOUR COMPUTER FAILS OR IF YOU PURCHASE A NEW COMPUTER.


Free Software - Just that! Free! No strings attached other than a brief advertising message each time you start the product. If this annoys you, uninstall the product.


Returns and Refunds - The concept and beauty of Try-Before-Buy means that you determine product suitability prior to purchase. There is a "Terms Of Purchase Agreement" which you must "sign" by checking in order to complete a purchase. The "Agreement" states that you have fully evaluated the product and found it fully suited to your needs. As a result, there are no refunds under any circumstances except for software defects (see below).


Bugs and Defects - If you find a bug or defect in any of our products that is not related to the operating system, your computer hardware, or peripherals, we will attempt to fix the bug or defect within 10 business days. If the bug or defect cannot be fixed within that time period, we will notify you of the expected time to repair. If this is not acceptable to you, you will be issued a full refund for the price you paid.


Version Updates - Most of our products are free of update fees. That means, you can visit our site at any time and download the latest version at no cost. Our no cost update policy places the responsibility of keeping your product up-to-date on you. If we charged for updates, we would certainly send emails promoting the update since there would be more profit for us to do so. If you fail to keep your product update at least once per year, your ability to update may fail and there may be a service charge to reinstate your License to use the latest version of a product.

Edition Upgrades - Many of our products are available in different Editions which may include additional features. When you decide you prefer an Edition with other features, you can 'upgrade' to a higher level product for the difference in cost.


Computer Failures on New Computers - If you keep your product up-to-date at least once annually, you can always reinstall the product. All you need is your original Receipt which contains your Serial Number and Licensee Name. If you ingnored our requirement of saving your Receipt, there is a Service Charge to search our database and email you that information plus the delay of waiting for same.


No disks to ship - Our web site always has the latest version of every product. To keep the cost of our products low, we do not ship disks. You can obtain any product directly from our site and you will always have the latest version.


Payments - We accept American Express, MasterCard, Visa, and both personal and company checks. You can purchase any product directly from within the software by pressing the ORDER button which appears each time you run the product during the Trial Period. If you purchase by Credit Card, it takes about 30 seconds and we remotely enable the product. If you prefer to send a check, the ORDER button enables you to print two copies of an order form (one is for your records and one is to be mailed). Allow at least 10 days to process your order after receipt of your order form. We then email you with your instructions to enable the product. If you are outside the U.S, and do not wish to use a Credit Card, we can only accept POSTAL MONEY ORDERS.

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